And you understand that...
We'll work with you to fully understand your financial situation
We will help you understand your credit report and the areas for improvement
You may yourself without charge obtain a copy of your credit record and challenge any entry on your credit report
No one can guarantee that all adverse credit notations can be removed from your credit report
We can only use our best endeavours to ensure that your credit record is true and correct
We will not provide you with any Insolvency services unless and until we've advised you that you may obtain help, free of charge, with credit and debt related problems from community based financial counsellors.