When you look at this website, our Internet Service Provider makes a record of your visit and logs the following information of your server address for statistical purposes.

Your top level domain name (for example, .com, .gov, .au, .uk, etc)

Pages you accessed

Documents downloaded

Type of browser you used

Any information entered by you into this site (for example, your name, email address and phone number).

Once you make an application with Us as part of our assessment process we collect information relating to your identity, your income, your current financial commitments and your household budget.

By submitting a request for contact you agree to give authority to Us to access your consumer and commercial credit information held by a Credit Reporting Body on your behalf. This authority applies to assisting you in dealing with a credit reporting body or credit provider in relation to an application for credit or having sought advice in relation to existing credit.

When we access your file it is as an access seeker and is not listed as a credit enquiry and we use this information to identify the correct options for your financial situation. This information is held on our internal database and is not disclosed to unrelated entities without your permission. Your information may be disclosed to other entities if it forms part of the solution offered to you.

Where reasonable and practical we will collect your personal information only directly from you.

We reserve the right to contact and / or identify individual users in regards to products and services, upcoming and / or current events from our company. Also, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Providers logs.

We will never make your contact numbers, address or financial information available to any party that is not associated with Us, without your prior consent. However, We may use your email address and phone number for the purpose of sending you updates and offers on information and products or services that may be of interest to you. If you prefer not to receive these emails, you may notify Us in writing at any time and we will adjust our records accordingly.

Any information you provide to Us is strictly confidential and covered by the Privacy Amendment Act of 2012. We may keep a record of any information you provide including but not limited to your financial, personal and contact details.

From time to time, We may contact you via email or by phone, if you have provided us with your email address or phone number, with information regarding products and services, upcoming and/or current events from our company. If you do not want to receive email from us in the future, please let us know by sending an email to us telling us that you do not want to receive email from our company. Upon your request, we will make best endeavours to suppress your email address from our database.

If you supply us with your postal address, you may receive periodic mailings from us with information on products and services or upcoming and/or current events. If you do not wish to receive such mailings, please let us know by sending email to us.

Please provide us with your exact name and address. Upon your request, we will endeavour to suppress your name from our database.

We may also release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.

We will never make your contact numbers, address or financial information available to any party that is not associated with Us, without your prior consent.

It is important to our relationship that the personal information we hold about you is accurate and up to date. If any of your personal information changes please advise us via email at.

We will provide you with access to the personal information we hold about you. To access your personal information please contact us via email, ring us on 1300 616 009 or by post at PO Box 392 Moorebank NSW 1875.

We will take reasonable steps to protect your personal information by storing it in a secure environment. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.

We do not disclose personal information to overseas recipients

If you have any concerns or wish to make a complaint about our privacy policy please contact us on 1300 616 009 or by post at PO Box 392 Moorebank NSW 1875